About Care Computers

Care Computers prides on real customer relationships and providing real people that come out to see their clients. Whilst they have a strong full-time and in-house helpdesk team, they also have field technicians, senior technicians, account managers and directors who are always out visiting clients and discussing, resolving or planning IT related items.

About Jonathan Coy

Technical Director

A highly experienced technical professional with over fifteen years experience in the design, implementation, maintenance, support, management and development of client Networks, Servers, Workstations, Firewalls, Routers, Software and Consultancy in Business Development through IT investment and integration.

Virtualisation, Cloud computing, SaaS and Backup / Disaster Recovery solutions are prominent in the portfolio of products that I deliver to my clients.

Can you describe us your work and what you were looking for?

We're an outsourced IT Service and Support company, we started life supporting workstations and server environments. Today we now handle physical, virtualized and cloud based solutions, with the expansion to providing development work, from SharePoint, to bespoke Apps, Web and Database Systems design, which is where we engaged with Prime Holding.

How long have you been working with Prime?

I've known (Boyko and his team) since working with him back in 2000 on some online recruitment systems. A part of me is always looking for opportunities to work together with you, and a recent application project allowed us to engage again.

What do you find most valuable in our partnership?

The people, the culture and the ability to essentially offer a much larger product base to our solutions portfolio. Previously we would be saying "no" to requests, projects and even contracts, due to the clients requirements of skills that we did not possess. Working with Prime now gives us more opportunity to say yes as well as also having a new target client base to engage with.

Back in the day, why did you choose Prime?

Previous experience from dealing with the Prime team, the work ethic, professional "can do" attitude and a very calm and efficient work process with them. Having a large team to work with, also benefits our client demands, as they often have "pop up" projects that don't appreciate the timings generally desired for projects to happen, Prime have been wonderful in helping to accomplish project delivery at very short notice, but with the same levels of professionalism and quality!

I'd say Absolutely use Prime! They have opened up our avenues to more possibilities/opportunities, than we could have envisaged. The Prime work model is such an effective and enjoyable experience to work with, all of the staff there really are passionate about the work they are doing, the quality of the work they are doing AND ensuring that what they deliver is just as the original requirements and specifications demanded. They get 11 out of 10 every time from me!
Jonathan Coy
Technical Director Care Computers and Services Ltd

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