Prime was founded with the goal to work on the most challenging projects of our clients while helping them change the world through digitisation. We are really passionate to use technology in innovative and exciting ways and we are always looking for competent and talented fellows.
The Business Analyst role comes as a natural extension of our engineering team, working on the solution of our partner - a New York based company, delivering workflow and data management solutions. You will be responsible for supporting, logging and troubleshooting issues with a tasks automation application used by hedge funds and financial institutions in the US. The application is a toolbox which allows customers to configure if-then-else tasks. For example if an email with subject XYZ is received connect to FTP XXXX and upload the file attached to the email. The automations can be nested and become quite complex. This is a client-facing position.
Working hours: 9:00-18:00 h
Our application support department is one of the best and friendly team to work with. They provide the vision and the fuel to deliver outstanding results and have fun at the same time. We rely on their abilities, experience and dedication to provide our clients with the direction they need to accomplish each and every task for their business with optimal results.
Provide assistance related to planned software product upgrades, depending on clients' service level agreement. Provide 2nd line support on incidents, changes and problems that arise within the product line of the digital infrastructure management software including OS and database. The engineer will be responsible for investigating, troubleshooting, diagnosing and resolving client issues related to a large network monitoring solution.
Working hours : 8hr shifts, from 8 am to 5 pm, Monday to Friday. It is possible occasional work during weekends (on rotation scheme), maximum once a month.
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